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You Ask, We Answer
We know that choosing the right support for your child is a big decision — and we’re here to make it easy. This page answers the most common questions parents have about the Be Solid Coaching Lab, from what we do (and don’t do) to how groups are structured, how payments work, and what you can expect each week.
If you don’t see your question here, feel free to reach out — we’re happy to help!
Frequently Asked Questions
Q: What ages are the coaching groups for?
A: We offer groups for children and teens ages 6–18, grouped by developmental stage to keep things age-appropriate and engaging.
Q: How do I know this is right for my child?
A: If your child struggles with emotional regulation, confidence, friendships, or communication — this is for them! We focus on real-life social-emotional skills in a fun, structured, and supportive group setting.
Q: Is this therapy?
A: No. Our coaching groups are educational and skill-based, not clinical. We do not diagnose, treat, or provide mental health therapy. If your child is in therapy, coaching can be a great supplement — but not a replacement.
Q: Who leads the sessions?
A: Our coaching team includes trained social-emotional learning specialists with experience in counseling, education, and child development. Every coach is background-checked and follows our Be Solid coaching standards.
Q: What if my child can’t attend a session?
A: We understand life happens! You’re eligible for one makeup session per month if the absence is communicated in advance.
Q: Can I switch between weekly and monthly plans?
A: Absolutely. You can change your plan at any time — just give us at least 7 days’ notice before your next billing cycle.
Q: What’s the dress code for sessions?
A: All children must be fully dressed in appropriate clothing (no pajamas or revealing attire) during virtual sessions. This ensures a respectful, safe space for everyone.
Q: Are sessions recorded?
A: Lab sessions are recorded for internal training, quality assurance, and curriculum development purposes. We never share any media, images, or recordings of you or your child without your express written permission. Your family’s privacy is always our top priority.
Q: Is there a discount if we enroll in multiple Be Solid programs?
A: Yes! Families who enroll in all three programs — Be Solid Learning (subscription kits), Be Solid Coaching (the Lab), and Be Solid Parenting (Parent Circle) — receive free access to the Be Solid Parent Circle coaching group (a $27/month value). It’s our way of supporting your whole family, all in one place.
Q: Do you offer a sibling discount?
A: Yes! We love supporting families with multiple children. When more than one child from the same household is enrolled in the Be Solid Coaching Lab, each additional child receives $10 off per month on their membership. Just let us know during enrollment, and we’ll apply the discount to your account.